Refund policy

Every piece you order is made specifically for you — printed on demand the moment you place your order. That’s not a caveat; it’s the whole model. It means your order goes into production immediately, the item is yours from the start, and all sales are final.

What it also means: we stand behind every piece that leaves production. Our fulfillment partners hold their work to a high standard, and so do we. The overwhelming majority of orders arrive exactly as they should. But if yours doesn’t — if something is wrong with what you received — we want to hear about it.

If your order arrives with a production error — wrong item, wrong color, a misprint, or damage that happened in transit — email us at info@quoteiac.com within 7 days of delivery. Include your order number and a photo showing the issue. We’ll review it and make it right: a replacement, a remake, whatever it takes. You won’t be left holding a piece you didn’t order or one that arrived damaged.

What we can’t do: accept returns or process exchanges for size or fit. Because every piece is made to order, we’re unable to take back items that were produced correctly. If ordering apparel, please use the size chart on the product page before you check out — it’s there to help you get it right the first time.

If something isn’t right with your order, reach us at info@quoteiac.com.